Happy Friday from Park City!

I was on the fence about flying to Utah this weekend. It’s been a rough winter for the local ski resorts, and the conditions don’t look much better right now.

Still, I believe that sometimes you just take the trip. That was my mindset when I boarded my flight from Newark last night. Even if the skiing disappoints, I’ll lean into the amenities at the luxe resort I’m staying at (more on that next time).

Speaking of resorts, this has been a brutal week for maximizers sitting on Chase points. I share thoughts below on a major devaluation, the next frontier of credit card competition, and much more.

As always, thanks for reading. (I can’t believe it’s basically been three months since I went independent.) If you’ve been enjoying the newsletter, now’s a great time to refer a friend. They can sign up for free at newsletter.fromthetraytable.com.

In this edition

RIP to the Hyatt you know and love

Hyatt’s brutal new award chart

Your Chase points are about to get less valuable, especially if you love aspirational hotel redemptions.

Hyatt, which is arguably my favorite Chase Ultimate Rewards transfer partner, is rolling out a fully revamped award chart in May.

Hyatt’s new award chart

The program will still have eight hotel categories, but instead of three pricing bands (off-peak, standard, peak), there will now be five. Hyatt's calling them: lowest, low, moderate, upper, top.

Here's the bad news: the new pricing bands are dramatically higher than today's rates. High-end properties are getting hit hardest, with increases of up to 67%.

For instance, I just stayed at the Park Hyatt Tokyo, arguably the most iconic redemption in the Hyatt portfolio. Today, a night there tops out at 45k points.

Under the new chart, that same night will cost as many as 75,000 points.

I appreciate the advance notice and transparency from Hyatt, but this is a tough pill to swallow.

There are new award charts for just about every Hyatt redemption you can make, and unfortunately, all of them are basically moving in the same direction.

I don’t blame Hyatt

Here’s the thing: I don’t entirely blame Hyatt for making this move.

The chain hasn’t updated award pricing since 2021, and the loyalty program needs to compensate hotel owners for redemptions (even if those reimbursement rates are typically far lower than the ones you and I pay online).

As average daily rates have surged and the supply of points has exploded, charging 45,000 points for the most expensive nights wasn’t sustainable forever.

Did Hyatt need to push the top rate all the way to 75,000 points? Maybe not yet. But the company is positioning this as a long-term chart rather than a temporary adjustment.

What Hyatt should’ve done instead

Personally, I would’ve preferred to see a phased rollout.

Instead of ripping off the band-aid, Hyatt could’ve introduced the new pricing bands gradually over the next few years. For example, it might’ve applied higher pricing to the top categories first, then expanded the changes across the portfolio over time.

That said, I’ll take a structured award chart over fully dynamic pricing without a published ceiling. (Just look at how aggressively Hilton and Marriott can price awards without fixed bands.)

How to beat the devaluation

The new chart doesn’t take effect until May, creating a lucrative short-term booking window.

If you’ve been eyeing a bucket-list redemption, I’d strongly consider locking it in now.

Both Chase and Bilt points transfer to Hyatt at a 1:1 ratio, so topping off your balance is relatively easy.

You can also combine points for free between Hyatt accounts by submitting a simple form, subject to some fairly liberal terms.

Credit card eating wars

The latest battlefield for premium credit card issuers is your stomach.

Capital One just introduced Dinner Party, a new monthly dining series launching in NYC, D.C., and Chicago. The issuer is teaming up with the Michelin Guide, the James Beard Foundation, and Eater to offer special dinners featuring highly acclaimed local restaurants.

Capital One Venture X Rewards Credit Card cardholders get priority access to tickets (yet another reason to pick up the card), and all other Capital One cardholders can buy during the general sale window.

As banks look for new ways to compete beyond travel and airport lounges, dining feels like a logical next frontier, especially in major cities with strong demand for high-end experiences.

I'm curious: do any of the credit card dining tie-ups actually move the needle for you?

Why your flight is delayed

American Airlines is impressed by (at least) one particular tech feature that United pioneered in 2018.

When a United flight is delayed or canceled, the flight status tells you why, with an assist from generative AI. (This is part of the airline’s “each flight has a story” initiative.)

Now, American will do the same, albeit in a more limited way.

You'll see the delay reasoning when your particular itinerary is disrupted. (It won’t be available to anyone browsing the flight status, nor will it show up during minor delays.)

More information is always better, and I applaud American for the move. Hopefully, the team is already working on v2 of this feature.

Hertz bucks the trend

I just received an email titled “Hertz just got better for you.”

If this were an airline (or hotel chain), I wouldn’t have been surprised if the email included some form of a devaluation.

Instead, Hertz says that “we believe loyalty should be a two-way street,” and as part of that, it’s lowering the requirements to earn Five Star status (just 3 rentals or $1,000 in qualifying spend).

Truth is, there’s a far easier and more rewarding way to earn Hertz status for free. Just pick up one of these two Capital One Venture cards.

Airline HQ tour

Instagram post

Ever wondered what the inside of an airline headquarters looks like?

I just posted a behind-the-scenes tour of Cathay Pacific’s HQ, located just outside Hong Kong International Airport (HKG).

From mock galleys to full-scale testing rigs, there’s a lot happening inside Cathay City.

And if you’re an avgeek, keep your eyes peeled as you walk the halls. You never know what aviation Easter eggs you’ll spot along the way.

🙋 Question of the day: Rental car edition

Question: What’s your favorite car rental agency?

Answer: I kinda love this question. I feel like car rental agencies don’t get enough coverage in our world, but I actually have a pretty strong preference for National.

I’ve enjoyed phenomenal upgrades thanks to my Executive Elite status. But even before I had status (matched from Hertz), I found National’s service and car selection to be quite good.

Plus, National’s rates are competitive in my experience.

Some friends recently recommended that I give Sixt a try. I’m a creature of habit, so unless you tell me otherwise, I’m sticking with National.

🗞️ News you can use

  • Get to Japan for free: I can’t believe Sunday marks March 1. That also means that it’s Bilt Rent Day. For 24 hours only, Bilt will offer an up to 125% transfer bonus to Japan Airlines. This is the single easiest program to book JAL business- and first-class tickets, so I'd definitely pull the trigger if you’re eyeing an Asia jaunt soon.

  • Wyndham 🤝 Chase: Even though Chase’s most valuable hotel transfer partner just announced a devaluation, that’s not stopping the Ultimate Rewards ecosystem from growing. Effective immediately, Wyndham Rewards is the newest 1:1 transfer partner. More redemption options are always better than fewer.

  • Vegas ✈️ Australia: Qantas announced a new seasonal nonstop between Las Vegas and Sydney taking off on Dec 29. It’ll only operate 3x weekly until early March, so it's definitely a catch-it-while-you-can type of flight.

  • JetBlue drops 2 cities: The New York-based airline will cease flying to Asheville and Belize as it seeks more profitable pastures. I’m still not convinced it’ll make the new Houston route work instead, but I can’t fault the airline for trying.

Links to use

Using these links supports my work. I only recommend what I use and love. Thanks!

My top 6 recommended credit cards

Best cash-back portal that also awards points

New rideshare app that’s 20% cheaper than Uber

More favorites

From the Tray Table is part of an affiliate sales network and receives compensation for sending traffic to partner sites. This compensation may impact how and where links appear. Not all financial companies or all available offers are included. The opinions expressed are mine alone. Content is not reviewed or endorsed by an entity.

Keep Reading