Another day, another tray table.
This time, I'm on my way back from Portland (the one that takes a transcon to visit).
I'd never been before, but wow, I was impressed by the airport and its stunning new lounge.
Before I get into today’s updates, you don’t have much time left for the best-ever public welcome offer on the Chase Sapphire Reserve®.
Chase just confirmed that it’s officially ending soon.
Lots more below, including my can’t-miss story of trying to get home from Europe.
📋 In this edition
Ending soon: 150,000 bonus points
It's been about a month since Chase debuted the highest publicly available sign-up bonus for the Chase Sapphire Reserve®.
That offer is ending soon, so if you've been on the fence, this is your moment.
You can earn 150,000 bonus points after you spend $6,000 on purchases in the first three months from account opening.
Those points are conservatively worth $3,000 toward travel, making this a no-brainer for anyone who hasn't earned a Reserve sign-up bonus before.
Better yet, you can get this welcome bonus even if you have the Chase Sapphire Preferred® Card.
This is my referral application link if you want in before it's too late.
(Quick note: if you end up applying through my link, I'll earn a small commission that keeps this newsletter free. Thanks in advance.)
Don't get stuck leaving Europe
It's no secret that Europe's new immigration process is causing chaos at airports across the EU.
Most of the horror stories (think: two- to three-hour waits) center on the arrival process.

But what many people forget is that leaving Europe involves a similar process, including registration (at some airports) and using an eGate.
It's gotten so bad that American Airlines has been warning passengers leaving Lisbon, Rome, and Venice to arrive at least 3.5 hours before departure.
The good news: I just went through the exit process in Paris and updated my free EES guide with the latest intel.
I found Alaska's best lounge
I've been to basically every new airport lounge opening in the past decade, but this one stands out.
For starters, it's Alaska's nicest yet. From the design to the food to the fireplace, the carrier's new 14,000-square-foot outpost in Portland feels right on-brand for the hub.

(Yes, there are pancakes as well.)
Better yet, it opens in what might be the nicest new domestic airport terminal I've visited.
Airport authorities around the country should take note of what the Port of Portland did with PDX.
My BA misadventure
My plan to get home from Europe was simple: fly British Airways from Milan to London, spend the night at an airport hotel, and connect to New York the next morning.
London gets you the earliest transatlantic departure from Europe, and I had a full day of meetings waiting for me in New York.
It fell apart fast.
As I landed in Milan (after my first ITA Airways flight as a Star Alliance member), BA notified me of a 90-minute delay. No problem — until I checked the inbound aircraft (using this app) and saw it was still sitting in London.
The ticket counter said there was nothing they could do. (I even suggested rebooking on an interline partner, but they refused.)

Waiting out a four-hour delay in a hot lounge
The app and website also didn’t have any self-serve options. I cleared security, went to the BA lounge, and asked again. I got the same answer.
I asked for updated flight status, and the agent said: “It's up to the folks in London."
An hour later, with the plane still grounded in London for no stated reason, the delay ballooned to four hours.
So I called BA. The desk handling Avios bookings was closed, which meant no one was available to help. (I later learned that the U.S. 1-800 number was open, but the email told me to call the UK line, which was closed for the night.)
I needed another way home.
The last Air France flight of the night left in an hour and, to my surprise, had one business-class seat left for 60,000 points from Milan to Paris to New York.

What €500 got me at the Sheraton CDG
I'd have to stay overnight in Paris and pay €500 for the Sheraton at CDG, but the inbound flight was already in Milan, and I'd land in New York around the same time. I transferred points and booked before someone else grabbed the seat.
Now, I’m still waiting for the refund of my BA flight.
Four takeaways:
Irregular operations are inevitable. But BA's lack of communication and self-serve options was underwhelming for a carrier of its size. They've touted IT improvements for years, but there’s still room for improvement.
Keep an emergency stash of points. The walk-up Air France fare was $7,832 in business class and $2,129 in economy class.
Be ready to pivot at the last minute. Don’t check bags if possible. (My rebooking strategy wouldn’t have worked if I checked a bag.)
The most underrated credit card perk can make you whole when the airline doesn’t.
A 22-hour flight is coming
The ultra-long-range Airbus A350-1000 that'll operate the world's longest flights just completed its first test flight from the Airbus factory in Toulouse.

Qantas ordered 12 of these jets for what it calls Project Sunrise, 22-hour nonstop flights from Sydney and Melbourne to London and New York.
Commercial service is expected to commence next year. You can bet I’m going to be on that inaugural.
💡 Tray Table Tip: Book basic economy
Lately, I've seen several travel "experts" insist you should avoid basic fares at all costs.
I disagree.
In fact, I recently booked basic economy for myself and my dad. (Does this make me a bad son who's also no longer qualified to write this newsletter?)
In many markets, the buy-up to a regular fare has gotten so steep that for last-minute trips, I find myself booking basic. (Because I don’t need to worry about the no-change policies.)
Elite status helps, too. It can waive some of the most onerous basic restrictions on certain carriers.
So today's tip: don’t always avoid basic.
🗞️ News you can use
United’s A321XLR is almost here: United’s first extra-long-range single-aisle Airbus jet is heading stateside. It’ll feature an all-new Polaris cabin in a unique 1-1 layout. Here’s a preview. First flights are expected this summer.
Higher fees: Alaska is raising the nonrefundable redemption fee for award tickets booked on partners. It's currently $12.50 each way and jumps to $20 on July 1. (There's a workaround to waive it, though.)
Fewer points: Alaska is also eliminating points earning on its basic saver fares, starting with flights booked after June 11 for travel on or after Aug. 1. Not shocked to see Alaska match its rivals on this one.
Double Delta in LAX: A second Delta One Lounge is opening in Los Angeles. (Yes, before one even opens in Atlanta.) Why? Delta is opportunistically reclaiming space formerly used by the Virgin Clubhouse, and it's gearing up for the LA28 Olympics.
🔗 Links to use
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